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Help and support

What can we help you with?


What to do if you smell gas, have a problem with your electricity supply or suspect a carbon monoxide leak.

Warm Home Discount

You could get £140 off your electricity bill under the Warm Home Discount Scheme. Fill out our application form to see if you're eligible.

Extra Help

We offer a range of special services for customers who need a little extra help managing their energy.

Live chat

Chat to one of our advisors, online now. 

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